User Guide

You can view user guide here

Understand product details in which you can click to view document of important product information (Sales Sheet) for more information

Understand product terms and conditions before accepting to continue

Provide ID card information by taking a photo of the card or input information by yourself

Verify the correctness of ID card information. If incorrect, you can edit the information or go back and take the photo again

Confirm the correctness of your ID card information. If incorrect, you can go back to edit

Provide mobile phone number to be used for account opening

Enter the OTP to use to verify your mobile phone number

Enter the email address used for account opening

Enter the OTP to use to verify your email

You can choose to fill in your personal information first or do eKYC first.
- In the case of choosing to fill in personal information first, customer will have to complete a series of steps that involve entering personal information (No. 11 - 15). After that, the steps related to eKYC are done (No. 16)
- In the case of choosing to do eKYC first, customer must complete the steps related to doing eKYC first (No. 16), after which they will do the steps related to filling in personal information (No. 11 - 15)

Display a page to choose whether to use ID card address or other address as the current address

Verify the current address if you choose to use the address on your ID card or specify the current address if you choose to use other address

Enter the company name, work address, business type, occupation, monthly income then source and country of income

Specify the purpose of opening the account and referring branch (if any)

Show consents for account opening

Information regarding eKYC is shown below. You may choose to use the NDID service or a QR code for eKYC at bank branches or Counter Services.

Select an identity verification method by following the steps below:
Verify your identity at Thai Credit Bank branch
Verify your identity at the Counter Service
Verify your identity with the NDID Service

Enter your national ID card number and date of birth to continue opening account.

Do Interaction Liveness for account opening for three actions

Take selfies to use for identity verification

Enter the OTP to use for identity verification

Set a 6-digit mobile PIN for using alpha by Thai Credit

Confirm mobile PIN for using alpha by Thai Credit

Display the creation of e-Signature page

Display the page for using e-signatures to open an account

Account opening process

Account opening result can be viewed from the banner that will be displayed on the home page

Display the details of account

Set up application setting to use alpha by Thai Credit

Answer Awareness test

Show the main page of alpha by Thai Credit. You can use your alpha savings account to make transactions immediately.